My voice prompts sound strange

Android iOS

Your voice announcements sound funny, are too slow, too fast, too low, too high, or remind you of Mickey Mouse?

Try this:

  1. Go to Android Settings.
  2. Go to "Speech and Input" and find the TTS settings "Text-to-speech."
  3. Download the latest language pack for your preferred language.
  4. You can also adjust the speed and pitch of the announcement in the TTS settings
  5. Restart the app and test the voice prompts again.

For Samsung users:

If the steps mentioned above don't help, you can also try the following:

  1. Go to General management > "Text-to-speech."
  2. In Preferred engine, switch between the two options ("Speech Recognition and Synthesis from Google" to "Samsung text-to-speech engine").
  3. Test whether one of these options fixes the issue.

Please note:

Voice prompt issues are very difficult for us to reproduce due to multiple factors such as different devices or headsets. If you still need help, please contact our Support and provide as much detail as possible about your issue, your device, software, and settings.🙏

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