I Can't Download Offline Maps

Are your offline maps not displaying properly or is something going wrong during the download?

➡️ Often, simply canceling the download or deleting the offline map and downloading it again can resolve the issue.

If that doesn't help, please try installing the app completely – Note: After reinstalling, you'll need to log in again, and all your offline maps will be deleted!

  • Try downloading your offline maps again – Here is a guide on how to do it.
  • Check if you have enough space on your phone – If possible, we recommend saving your offline maps on your device’s internal storage.
  • Connect your device to a charging cable while downloading.
  • Ensure you have a stable and fast internet connection (Wi-Fi).
  • Avoid locking or turning off the screen during the download.

Please note:

In many cases, temporary server issues can cause failed or delayed downloads. If this happens, waiting for a while and trying again later often resolves the problem.

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