Are your offline maps not displaying properly or is something going wrong during the download?
➡️ Often, simply canceling the download or deleting the offline map and downloading it again can resolve the issue.
If that doesn't help, please try installing the app completely – Note: After reinstalling, you'll need to log in again, and all your offline maps will be deleted!
- Try downloading your offline maps again – Here is a guide on how to do it.
- Check if you have enough space on your phone – If possible, we recommend saving your offline maps on your device’s internal storage.
- Connect your device to a charging cable while downloading.
- Ensure you have a stable and fast internet connection (Wi-Fi).
- Avoid locking or turning off the screen during the download.
Please note:
In many cases, temporary server issues can cause failed or delayed downloads. If this happens, waiting for a while and trying again later often resolves the problem.
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