Whether you can transfer your Premium membership (yearly or weekly) to a new device or use it on an additional device depends on the operating system you use. Let's break it down:
Purchase via iOS – Switching to another iOS device:
If you purchased Premium through Apple, your membership is tied to your Apple ID. In this case, you can only use your purchase on iOS devices where you're logged in with the same Apple ID. Keep in mind, however, transfers to another Apple ID (even if it's also your own) or to Android devices aren't doable.
Purchase via Android – Switching to another Android device:
If you made your Premium purchase through Google, your membership is linked to your Google account. In this case, you can easily transfer your purchase to another Android device where you're signed in with the same Google account. Just remember, transferring to another Google account (even if it's also yours) or to iOS devices won't work.
Purchase via our website - Switching to another device:
If you made your Premium purchase through our website, your membership is tied to your calimoto user account. Translation: Your purchase is not tied to a specific operating system. You can use it on various devices, be it Android or iOS. When switching devices, simply log in to calimoto with the same user account. 💪
Purchase via iOS/Android – Switching to the other OS:
Now, if you purchased Premium through Apple/Google, it's tied to your Apple ID/Google account. In this case, it is unfortunately not possible to transfer your Premium membership directly to the other operating system (from Apple to Android or vice versa) without starting a new subscription in the respective store. In such cases, we recommend switching to a purchase through our website. This allows you to use calimoto Premium flexibly across systems in the long term, as your membership is then tied to your user account. That way, you're not tethered to a specific OS when switching devices. More information on website purchases can be found here.
Please note:
If you switch to a web-based purchase and already have an active subscription through Apple or Google, ensure you cancel the existing subscription in the respective store in time. Find a detailed guide here.
If you have further questions about your Premium membership, please check out our FAQ on calimoto Premium here.
Comments
I would have been happy to pay weekly for Calimoto, but my phone (Apple) broke during a rainy trip in Italy. Because of this my subscription was renewed without my consent, my account automatically turned into an annual prescription. Had my phone not been broken, I would have cancelled the Premium membership before it turned to an annual one. Now I bought a new phone, not an iPhone, and I'm even unable to continue using that membership. Although I enjoy the app, I think it's outrageous the way this has gone. I'm definitely gonna turn more to alternatives such as OSMAND and mappy.
Hi @otw_georges,
We’re really sorry to hear how things went with your Premium subscription – that definitely sounds frustrating, especially after dealing with a broken phone during your trip.
If the subscription was purchased through Apple, unfortunately our hands are tied when it comes to managing or refunding these payments. In that case, Apple is the direct contractual partner, and all billing, renewals, and cancellations are handled by them.
We’d recommend contacting Apple Support directly and explaining your situation. We’re truly sorry we can’t step in directly here.
Best regards
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