Did you accidentally create multiple calimoto accounts and want to keep your rides, purchases, and subscription in one account?
Unfortunately, for technical reasons, we cannot merge two calimoto accounts. However, you can transfer your rides to another account.
Here's how to transfer your rides to your main account
First, decide which account you want to use going forward. You can then transfer your rides in 2 different ways:
Option 1: Share rides directly in the app
- Old account: Log in to the app with the account you no longer want to use.
- Open ride: Open the ride you want to transfer from your Rides list.
- Send ride: Share your ride with the username of your main account.
Option 2: Transfer rides as GPX files
- Export: Log in to the Trip Planner on our website with your old account and export the rides you want as GPX files.
- Switch accounts: Log out, then log back in with your main account.
- Import: Import the GPX files using the "Import GPX" button. You can choose whether to save the rides as planned or completed.
You can find detailed instructions on importing and exporting in our article GPX – Import & Export.
Our tip: Use only one account
To keep your rides, purchases, and subscription in one place, we recommend using calimoto on all your devices with the same account. Just log in with the same account details everywhere. Your rides will then automatically sync across your devices.
Delete the account you no longer need
Once you've transferred all the rides you want, you can delete your old account. Find out how here.
Important: Deleting your account does not automatically cancel an active Premium subscription. If your old account still has an active subscription, you need to cancel it through the platform where you originally subscribed.
Now you’ll have everything in one place, all under one account. Ride safe! 🏍️
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